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Police Tow, Total Innocent Woman’s Car After Tech Error

By Moza Prasetyo November 1, 2026
Police Tow, Total Innocent Woman's Car After Tech Error - police tow
According to WWBT 12 On Your Side, Richmond police lacked a license plate number for the suspect’s car, making it impossible to search Flock’s records accurately.

Police in Richmond, Virginia, mistakenly towed and impounded Rosalyn Crump’s car after Flock cameras linked it to a shooting. Despite realizing their error within hours, the damage was already done. The towing process caused significant harm to the vehicle, leading to it being declared a total loss. This case highlights the consequences of relying too heavily on technology without verifying the evidence.

According to WWBT 12 On Your Side, Richmond police lacked a license plate number for the suspect’s car, making it impossible to search Flock’s records accurately. Instead, they relied on a vague description, including the make, model, color, and approximate model year, to identify Crump’s 2012 Hyundai Elantra. This lack of specific information contributed to the mistaken identification of her vehicle.

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A Case of Mistaken Identity

Around 2 a.m., officers began inspecting Crump’s car, using flashlights to peer inside. Crump, who had been at her mother’s house all day, was shocked to find police outside her home. Body cam video obtained by 12 On Your Side shows her telling police: “This is the craziest thing I’ve ever seen in my life. … I have had my car all day long. I was at my momma’s house all day long. We came back here like 4 o’clock. I waited until my kids got off the bus at 5 o’clock.” Despite her clear alibi and an officer expressing doubt about the car’s involvement due to the presence of child seats and other items, police proceeded to call Seibert’s Towing to impound the vehicle.

Hours later, they identified a similar-looking car connected to the shooting and released Crump’s Elantra. However, Crump was not informed about the release of her car until four days later, exacerbating her distress and inconvenience.

The Fallout

Upon arrival to pick up her car, Crump discovered that Seibert’s had damaged the front bumper during towing, rendering the car undrivable. Seibert’s initially agreed to cover the $2,212.30 bill for cosmetic repairs. However, a full mechanical inspection revealed more extensive damage, including damaged tie rods and ball joints, pushing the repair costs beyond $6,000. Seibert’s denied responsibility for this additional damage, but Crump’s insurer declared the car a total loss, leaving her without a vehicle despite her innocence.

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A Troubling Pattern

This incident is not isolated. In Lexington, Kentucky, heavily armed police surrounded a couple’s home at 4 a.m., questioning them about a road rage incident they had nothing to do with. The vehicle involved was a dark-colored Ram 2500, and theirs popped up on a Flock camera, with no evidence linking it directly to the crime. The couple and their 94-year-old grandmother were left shaken by the experience, illustrating the broader implications of such mistakes.

The reliance on Flock cameras, without thorough investigation, raises concerns about the potential for false accusations and the impact on individuals’ lives. Crump, for instance, has struggled to get to work and lost one of her jobs due to the loss of her car. Her situation shows the need for a balanced approach to law enforcement, combining technology with traditional investigative methods.

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