Recent numbers from research firm Ducker Carlisle showed growing dissatisfaction with franchised dealership service departments. This week, JD Power released its 2023 US Aftermarket Service Index Study that showed an overall decline in satisfaction with independent repair facilities as well. The data firm revealed independent shops dropped in all three categories that make up the study — quick oil change, full-service maintenance and repair and tire replacement. Shops were scored on seven measures within each of the three segments. These include ease of scheduling, fairness of charges, service adviser courtesy and quality of work. This is the fourth year of…

Stellantis is joining the electric pickup race later than its rivals, but executives say this has given the automaker time to gauge them and work to surpass them in key areas such as range, towing, payload and charge time. The 800-kilometre range for the REV’s 229-kWh battery pack and its targeted 6,350 kilograms of towing capacity exceed what’s on the market now. Chevrolet is going after 9,070 kilograms of towing for the work truck variant of its 2025 Silverado EV pickup. Ram said it is aiming for the REV to deliver a 0-to-100 km/h time of 4.4 seconds, 654 hp…